Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal data when you use our products.

Data Controller: Andrew Shephard, Zahradníčkova 1220/20a, Prague, Czech Republic 150 00. Contact: hello@chunks.app.

Information We Collect

We may collect the following types of personal data from you:

• Contact information, such as your name, email address, and phone number
• Usage information, such as your IP address, browser type, and operating system
• Transaction information, such as your purchase history and payment information

We may collect this information directly from you or from third-party sources, such as payment processors.

How We Use Your Information

We may use your personal data for the following purposes:

• To provide you with access our products and services
• To communicate with you about your account or our products and services
• To improve our products and personalize your user experience
• To comply with our legal obligations or enforce our terms of use

We may also use your personal data for other purposes with your consent.

Information Sharing

We may share your personal data with third-party service providers who assist us with our business operations, such as payment processors or marketing agencies. We may also share your personal data if required by law or to protect our legal rights or the safety of our users.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect usage information and improve your user experience. You can control the use of cookies through your browser settings.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, or delete your personal data that we have collected. You also have the right to object to the processing of your personal data or to request that we restrict the processing of your personal data. To exercise these rights, please contact us at hello@chunks.app.

For European Users (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: To provide you with our app and services as described in our Terms of Use.
• Legitimate interests: To improve our products, prevent fraud, and ensure security, where these interests are not overridden by your rights.
• Consent: Where you have given explicit consent, such as for marketing communications or optional analytics. You may withdraw consent at any time.
• Legal obligation: To comply with applicable laws and regulations.

Your GDPR Rights

In addition to the rights listed above, you have the right to:

• Right to erasure: Request deletion of your personal data. We will comply unless we have a legal obligation to retain it. To request deletion, email hello@chunks.app or use the account deletion feature in the app.
• Right to data portability: Receive your personal data in a structured, commonly used, machine-readable format.
• Right to restrict processing: Request that we limit how we use your data while a complaint is being resolved.
• Right to object: Object to processing based on legitimate interests, including profiling.
• Right to lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

Data Protection Contact

For any GDPR-related enquiries or to exercise your rights, contact us at hello@chunks.app. Data controller: Andrew Shephard, Zahradníčkova 1220/20a, Prague, Czech Republic 150 00.

For California Users (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information.

Categories of Personal Information We Collect

• Identifiers: Name, email address, IP address, device identifiers.
• Internet or electronic network activity: Browsing history within the app, interactions with content, search queries.
• Commercial information: Purchase history, subscription status.
• Inferences: Content preferences and interests based on your usage patterns.

Your CCPA/CPRA Rights

• Right to know: Request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete: Request deletion of your personal information, subject to certain exceptions.
• Right to correct: Request correction of inaccurate personal information.
• Right to opt out of sale or sharing: You have the right to opt out of the sale or sharing of your personal information.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Do Not Sell or Share My Personal Information

We do not sell your personal information. We do not share your personal information for cross-context behavioural advertising. We may share certain data with analytics and advertising partners (such as PostHog, Google Analytics, and Meta) to help us understand how our app is used and to reach potential users. You may opt out of this sharing by contacting us at hello@chunks.app.

To exercise any of your CCPA/CPRA rights, contact us at hello@chunks.app. We will verify your identity before processing your request and respond within 45 days.

Cookies and Consent

Our website and app use the following categories of cookies and tracking technologies:

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website and app (e.g., PostHog, Google Analytics). These collect anonymised usage data.
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness (e.g., Meta Pixel, TikTok Pixel).

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of our website.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make material changes to this privacy policy, we will notify you by email or by posting a notice on our website and app.